Privacy Policy
1. Introduction
Sadie Martin PBS
Last Updated: 27/04/2026
Sadie Martin PBS (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, store and protect personal data in accordance with:
• The UK General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018
This policy applies to visitors of our website and clients who engage our services.
2. Who We Are
Business Name: Sadie Martin PBS
Business Owner: Sadie Martin
Location: United Kingdom
Email: info@sadiemartinpbs.com
For the purposes of data protection law, Sadie Martin PBS is the Data Controller of your personal data.
3. The Information We Collect
We may collect and process the following types of personal data:
3.1 Personal Information (Parents/Carers)
• Full name
• Email address
• Telephone number
• Address (if provided)
• Payment information
3.2 Child Information (Shared by Parents)
• Child’s first name or initials
• Age and developmental information
• Behavioural information
• Educational or care setting details
• Relevant medical or diagnostic information (if voluntarily shared)
3.3 Technical Information
• IP address
• Browser type
• Website usage data (via cookies, if applicable)
4. Special Category Data
Information relating to a child’s health, diagnosis, or behavioural needs may constitute special category data under UK GDPR.
We process this information only:
• With explicit consent from a parent or legal guardian
• For the purpose of providing agreed PBS consultation services
• In accordance with safeguarding and professional obligations
5. How We Use Your Information
We use personal data to:
• Provide online PBS consultation services
• Communicate with you about appointments
• Prepare behaviour support plans or written reports
• Process payments
• Maintain professional records
• Comply with legal and safeguarding obligations
We do not sell your personal data.
6. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
• Contract – where processing is necessary to provide agreed services
• Consent – particularly for special category data
• Legal obligation – where required for safeguarding or compliance
• Legitimate interests – for running and improving our services
7. Data Sharing
We will not share your personal data with third parties except:
• Where required by law
• Where there is a safeguarding concern
• With your explicit consent
• With essential service providers (e.g. secure video platforms, payment processors)
All third-party service providers are expected to comply with UK data protection standards.
8. Online Sessions and Security
Services are delivered via secure online platforms.
While we take reasonable steps to protect your data, no internet-based system is completely secure. By using online services, you acknowledge these inherent risks.
We recommend attending sessions in a private environment to protect confidentiality.
9. Data Storage and Retention
Personal data is stored securely using password-protected and encrypted systems where possible.
We retain records only for as long as necessary, including:
• For professional record-keeping
• For safeguarding compliance
• For legal or insurance purposes
Typically, records may be retained for up to 7 years after services end, unless a longer period is legally required.
10. Your Rights Under UK GDPR
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact:
[Insert contact email]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
11. Cookies
Our website may use cookies to improve functionality and user experience.
You can control cookies through your browser settings.
If required, a separate Cookie Policy should be provided.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.
13. Safeguarding and Legal Disclosure
Confidentiality may be overridden if:
• There is a safeguarding concern
• There is risk of serious harm
• Disclosure is required by law
In such circumstances, information may be shared with appropriate authorities.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on this website with the updated revision date.